Buyer rules
Bidding
- All bids are final and cannot be retracted.
- You must be a registered, approved bidder to place a bid.
- All bidders must enter valid credit or debit card information at registration. You cannot place bids until a card is on file.
- The highest bid when an auction ends wins the item.
Payment
- Winners must pay in full by debit or credit card within 48 hours of the auction ending.
- Applicable sales tax is calculated automatically at checkout.
- A valid card on file is required as a condition of bidding.
Buyer default — simple summary
If you do not pay for your auction item in full by the end of the payment period:
- You will be considered in default.
- If payment isn't received within 48 hours after the auction ends, the item will be automatically re-listed and will no longer be available to you.
- You will be charged a 25% re-listing fee, based on the item's original selling price.
- By providing a valid credit card, you authorize Generations of Hope to automatically charge the 25% fee to that card.
Example: If you won an item for $100 and don't pay on time, the item may be re-listed and you could be charged a $25 re-listing fee.
Pick-up
- Items are picked up by appointment at 1600 Yout St, Racine, WI 53404.
- Restocking fee: $2 per item starting Day 8 after the auction end time if the item has not been picked up. The fee is charged to your card on file.
- After paying, book a pick-up time from the auction page.
- Items marked shippable (10 lbs or less) can be shipped instead; shipping is charged at checkout based on weight and box size. Items over 10 lbs are pick-up only.
- An 8% buyer's premium is added to every winning bid at checkout, plus applicable sales tax.
- Please bring your ID and your order confirmation.